Privacy Policy

In our processing, we comply with the requirements of privacy legislation. This means, among other things, that:

• We  clearly state the purposes  for  which  we process personal data. We do this through this privacy statement;

• we limit our  collection of personal data  to only the personal data needed for legitimate purposes;

• we first  ask you for permission  to process your personal data in cases where your consent is required;

• we  take appropriate security measures  to protect your personal data and also require this from parties that process personal data on our behalf;

• We respect your right to  access, correct, or delete your personal data upon your request .

Narvie tracker is responsible for data processing. In this privacy statement, we explain what personal data we collect and use, and for what purpose. We recommend that you read it carefully.

 

Use of personal data

When you visit our online store, we obtain certain information from you. This may include personal data. We only store and use the personal data you provide in connection with the service you request, or when it is clearly stated that it is being provided to us for processing. We use the following data for the purposes stated in this privacy statement:

• Name and address details
• Phone number
• Billing address
• Email address
• Payment details
• Gender
• Date of birth
• IP address
• Order history
• Nationality

 

As a data subject, you have the following rights:

Pursuant to Art. 15 GDPR, you have the right to request information about your personal data processed by us, insofar as this information is described therein; pursuant to Art. 16 GDPR, you have the right to demand immediate correction of inaccurate or incomplete personal data stored by us; pursuant to Art. 17 GDPR, you have the right to request the erasure of your personal data stored by us, unless further processing is necessary
- to exercise the right to freedom of expression and information;
- to fulfil a legal obligation;
- for reasons of public interest, or
- for the assertion, exercise or defence of legal claims; pursuant to Art. 18 GDPR, you have the right to request the restriction of the processing of your personal data, insofar as
- you contest the accuracy of the data;
- the processing is unlawful, but you refuse its erasure;
- we no longer need the data, but you need it for the assertion, exercise or defence of legal claims, or
- you have objected to the processing pursuant to Art. 21 GDPR; pursuant to Art. Under Article 20 GDPR, you have the right to receive your personal data that you have provided to us in a structured, current, and machine-readable format, or to request its transmission to another controller. The right to lodge a complaint with a supervisory authority pursuant to Article 77 GDPR. As a rule, you can contact the supervisory authority of your usual place of residence or work, or of our head office.

Credit check Klarna

If you choose Klarna as your payment method, Klarna may, based on its legitimate interest, conduct a credit check itself or share the payment data collected for payment processing with an external credit institution. You can object to this at any time.

Access account environment

With our customer account you can access a management environment where you can set, specify and change data yourself.

Purposes

• Processing orders
  In order to process your order correctly, we use your name and address details.
• Processing payment transactions
  In order to correctly process the payment of your order, we use your payment details.
• Communication
  To ensure smooth communication regarding your order and/or other questions, we use your personal data/contact details.
• To comply with our legal obligation,
  we store your order history, including payment details, within the statutory period.
• Marketing (if consent is granted)
  To provide you with personalized offers, we use your personal data/contact information. This information will only be used if you have given your consent.
• Fraud prevention
  For fraud prevention purposes, we use your IP address, address details and payment details if there is a legitimate interest.

If necessary for the proper processing of your order, we may also provide your personal data to third parties. You can read more about this in this privacy statement.

Advertising

After your consent, we may inform you about promotions, offers, and campaigns from Narvie tracker on third-party websites and via email marketing.

Contact and newsletter

We offer the option to ask questions through various channels in our online store (such as chat, email, phone, WhatsApp, and social media). You choose which information you provide. The information you provide will be retained for as long as necessary to fully answer and process your question. We offer a newsletter to inform interested parties about our products and/or services. Each newsletter contains a link to unsubscribe.

Publication

We do not publish your customer data.

 

Disclosure to third parties

We may share your information with our partners. These partners are involved in the execution of the agreement and may not, under any circumstances, use your data for purposes other than those specified by us. The secure processing of your data is guaranteed by a data processing agreement between Narvie tracker and the partner. Our online store includes social media buttons. These buttons only provide a link and do not share personal data with third parties. If you have the option to log in via a social media account, the social media provider will provide the email address associated with the user account.

Cookies

When you visit our online store for the first time, a message will be displayed explaining why we use cookies (the cookie banner). Narvie tracker uses first- and third-party cookies. We consider subsequent use of our online store as consent to the use of cookies. You are free to disable cookies through your internet browser. Please be aware that our website may no longer function optimally. We have agreements with third parties who place cookies regarding the use of cookies and applications. However, we do not have full control over what the providers of these applications do with the cookies when they read them. For more information about these applications and how they handle cookies, please refer to the privacy statements of these parties.

 

Google Analytics

We use Google Analytics to track how visitors use our website. We have a data processing agreement with Google to govern the handling of our data. Furthermore, we have not authorized Google to use the information obtained for other Google services. Finally, we anonymize IP addresses.

 

Security

We take security measures to limit misuse of and unauthorized access to personal data.

 

Retention periods

The personal data described above will be retained for as long as necessary to process your order(s), including warranty, unless there is a legal obligation that requires longer retention (such as the tax retention obligation).

 

Third party websites

This privacy statement does not apply to third-party websites. We cannot guarantee that these third parties will handle your personal data reliably or securely. We recommend that you read the privacy statements of these websites before using them.

 

Changes to this privacy statement

We reserve the right to make changes to this privacy statement. We recommend that you consult this privacy statement regularly so that you are aware of these changes.

 

View and change your data

If you have any questions about our privacy policy or would like to access, change, or delete your personal data, you can contact us at any time using the information below. You can also send us a request to access, change, or delete this data. You can also submit a request for a data export for data we use with your consent, or provide a reasoned explanation of your wish to have us restrict the processing of your personal data. To prevent misuse, we may ask you to identify yourself adequately. If you request access to personal data linked to a cookie, you must include a copy of the cookie in question. You can find this in your internet browser settings. If the data is incorrect, you can request us to change or delete it.

 

Dutch Data Protection Authority

We are happy to assist you if you have any complaints about the processing of your personal data. Under privacy legislation, you also have the right to file a complaint with the Dutch Data Protection Authority against this processing of personal data. You can contact the Dutch Data Protection Authority for this purpose.

 

Cookie Policy